Commercial Furniture Repair & National Account Services
Service Furniture provides professional furniture repair, restoration and related field services for manufacturers, vendors, retailers, warranty and insurance companies, designers, hotels, restaurants, construction companies, delivery and moving companies, commercial accounts and individual customers.
Our service network is designed to support both individual work orders and larger account programs requiring consistent scheduling, technician coordination, documentation, reporting and service across multiple markets.
Furniture Service for Major Accounts & Commercial Customers
We understand that when we service your customer, property or furniture, we are also representing your company. Our goal is to provide professional workmanship, dependable communication and a consistent customer experience from the initial work order through completion.
Service may include furniture repair, restoration, antique restoration, upholstery, leather and vinyl repair, wood finishing, disassembly and reassembly, mechanism repair, glass and selected specialty work, depending on the project and technician capabilities.
Who We Serve
- Furniture manufacturers
- Furniture retailers and vendors
- Warranty and protection-plan companies
- Insurance companies
- Interior designers
- Hotels and hospitality properties
- Restaurants
- Construction companies
- Delivery and moving companies
- Property and facility managers
- Corporate and commercial accounts
- Residential and private customers
Nationwide Furniture Service Coverage
Service is available across many major metropolitan areas in the United States, with additional coverage available depending on ZIP code, project scope and technician availability.
Projects can range from individual inspections and repairs to multi-location programs, large commercial projects and specialty service requests.
For broader coverage information, visit the All Furniture Services® nationwide service areas page.
Work Order Scheduling & Customer Coordination
After receiving a work order or service request, our team works to contact the customer promptly, review the project information and coordinate available appointment options.
- Customer contact and appointment coordination
- Multiple scheduling options when available
- Same-day, next-day and emergency availability in qualifying areas
- Customer reminders and service communication
- Technician assignment based on service type and location
- Rescheduling support when a customer is unavailable
Professional Field Technicians
Technicians are selected based on the type of furniture, required service and project location. Professional conduct, customer courtesy and protection of the work area are important parts of the service experience.
- Experienced furniture service professionals
- Appropriate tools and equipment for the requested service
- Protective work-area practices
- Shoe covers or other appropriate property-protection measures when needed
- Professional communication with customers and account representatives
- Background-screened personnel where required and available
Same-Day Reporting & Service Documentation
Commercial accounts often require detailed documentation in addition to the repair itself. Service records may include photographs, reports, signatures, invoices, communications and work-order history.
- Before-and-after photographs
- Customer signatures where required
- Technician service reports
- Invoices and work-order records
- Communication history
- Job status updates
- Account and customer service history
Reports and photographs are reviewed for clarity and completeness before being released whenever account requirements call for additional quality control.
Online Work Order & Account Management
Service coordination may be supported through the ServiceJan service-management platform for work orders, scheduling, technician coordination, communication, photographs, invoices, reporting and service history.
Authorized account users may be able to review job progress, service information and documentation throughout the service process.
On-Site Furniture Repair & Specialty Services
Depending on the furniture and project requirements, technicians may provide a wide range of on-site services, including:
- Furniture repair and structural repair
- Wood touch-up and finish restoration
- Furniture refinishing
- Upholstery repair and reupholstery
- Leather and vinyl repair and recoloring
- Furniture cleaning and maintenance
- Cushion, foam and padding work
- Frame and spring repair
- Power and reclining mechanism repair
- Furniture disassembly and reassembly
- Recreation or replacement of selected missing parts
- Metal repair and selected welding
- Antique furniture restoration
- Hardware and component replacement
Projects requiring extensive refinishing, fabrication, upholstery or other specialized work may require shop service or additional arrangements.
Insurance, Warranty & Quality-Control Support
For qualifying projects, service support may include inspections, damage documentation, repair evaluations, warranty service, insurance-related furniture claims and technical input regarding furniture condition or repairability.
Commercial Furniture Repair Network
For broader furniture repair, restoration, upholstery, refinishing, leather and vinyl repair, disassembly and commercial furniture capabilities, visit All Furniture Services®.
For hospitality and hotel-specific furniture projects, visit Hospitality Furniture Services.
Request Commercial Furniture Service
For account setup, individual work orders, multi-location projects or commercial furniture service, provide the service location, furniture type, photographs, quantities, requested service and any account-specific requirements.